FraminghamRecruiter Since 2001
the smart solution for Framingham jobs

Call Center Agents - Work From Home

Company: Mommy Jobs Online
Location: Cambridge
Posted on: May 21, 2019

Job Description:

We are the worlds largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve. Job Description - may perform one or more of the following: Completes questionnaire/survey via telephone using standard scripts and standard operating procedures. Obtains and/or verifies needed information for our cases by answering incoming calls Makes outgoing calls when further information is needed Documents all call information according to standard operating procedures Routes calls to appropriate departments Utilizes scripted Frequently Asked Questions to respond to caller inquiries Maintains and improves quality results by adhering to standards and guidelines; recommends improved procedures All other duties as assigned. Education and Experience High school diploma or equivalent Excellent computer navigation skills (move between multiple windows and programs) Knowledge of customer service principles and practices Some experience in a call center or customer service environment Outstanding customer service skills Excellent communication skills Good data entry and typing skills 35+ WPM Bilingual Spanish preferred Ability to pass a background check Key Competencies Verbal and written communication skills Listening skills Judgement Attention to detail Team work Work at Home " must haves: Existing High-Speed Internet access Quiet noise free home office space, free of distractions NOTE: While you are clocked in, working virtually is NOT something that can be combined with watching TV, preparing meals, running errands, car-pooling, doing household chores, providing pet care, elder care or childcare. Virtual workers with dependents must make arrangements for personal chores as if they were working in a conventional office location. This position Is Not a flexible job where employees can set their own hours. Schedules must be adhered to. Job Requirements: Must have Outstanding Customer Service Skills in a CALL CENTER setting! Excellent Communication Skills Bilingual Spanish is preferred, but not necessary Basic Computer Navigation & Typing Skills: 25+ wpm Equipment will be provided Ability to Pass a Background Investigation and drug screening H.S. Diploma or G.E.D. 18 Years of Age or Older Current RESUME needed Healthcare Benefits after 60 days Accrued PTO time after 180 days Hours: Schedule (Central Time) to be determined by availability. Total: 25-29 hours Pay: $12.00 per hour To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLAMY on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160. Related Keywords: Customer Care, Customer Service, CSR, At Home, Work Remote

Keywords: Mommy Jobs Online, Framingham , Call Center Agents - Work From Home, Sales , Cambridge, Massachusetts

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Insurance Agent - Current Life Insurance License Required (Dedham,MA)
Description: Insurance Agent - Current Life Insurance License Required Dedham,MA Valid Life Insurance License Required to be considered Are you an individual with a strong desire to succeed in the business world (more...)
Company: The Alliance
Location: Dedham
Posted on: 06/19/2019

Regional Industry Agent
Description: Regional industry agent, Do you have an intimate knowledge of the seafood and food industry on the east coast of the US We are looking for a capable connected individual to partern with. You will be working (more...)
Company: Advanced Preservation Technology (APT)
Location: Boston
Posted on: 06/19/2019

Insurance Agent - Current Life Insurance License Required (Lynn,MA)
Description: Insurance Agent - Current Life Insurance License Required Lynn,MA Valid Life Insurance License Required to be considered Are you an individual with a strong desire to succeed in the business world and (more...)
Company: The Alliance
Location: Lynn
Posted on: 06/19/2019


Insurance Agent - Current Life Insurance License Required (Saugus,MA)
Description: Insurance Agent - Current Life Insurance License Required Saugus,MA Valid Life Insurance License Required to be considered Are you an individual with a strong desire to succeed in the business world (more...)
Company: The Alliance
Location: Saugus
Posted on: 06/19/2019

Inside Sales Rep
Description: Inside Sales Representative br br Accelerate your career as you help reinvent the value and impact of information for business everywhere. At Dell we are leading customers on their journey to cloud (more...)
Company: Dell
Location: Bedford
Posted on: 06/19/2019

Insurance Agent - Current Life Insurance License Required (Hudson,MA)
Description: Insurance Agent - Current Life Insurance License Required Hudson,MA Valid Life Insurance License Required to be considered Are you an individual with a strong desire to succeed in the business world (more...)
Company: The Alliance
Location: Hudson
Posted on: 06/19/2019

Insurance Agent - Current Life Insurance License Required (Beverly,MA)
Description: Insurance Agent - Current Life Insurance License Required Beverly,MA Valid Life Insurance License Required to be considered Are you an individual with a strong desire to succeed in the business world (more...)
Company: The Alliance
Location: Beverly
Posted on: 06/19/2019

Retail Sales Representative
Description: What you'll be doing... br br We want our customers to love the products and overall experience Verizon provides. As a Verizon Retail Sales Representative, or what we like to call a Solution Specialist, (more...)
Company: Verizon
Location: Boston
Posted on: 06/19/2019

Sales - Renewable Energy
Description: Applicants must be able to commute to Greater Boston Area for this position -- Currently hiring for both seasonal summer reps and permanent part time reps -- GREEN MOUNTAIN ENERGY: For 20 years, Green (more...)
Company: Green Mountain Energy Company
Location: Boston
Posted on: 06/19/2019

Travel Reservation Booking Agent
Description: Agents answer incoming calls from card members who want to redeem their reward points to book trips. Calls include providing travel options air, hotel and car , booking travel, assisting with navigation (more...)
Company: Mommy Jobs Online
Location: Quincy
Posted on: 06/19/2019

Log In or Create An Account

Get the latest Massachusetts jobs by following @recnetMA on Twitter!

Framingham RSS job feeds