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Route Service Representative

Company: Angelica
Location: Framingham
Posted on: January 13, 2021

Job Description:

Job Summary: The Route Service Representative is responsible for performing deliveries and pickups from Angelica customer locations. The RSR follows all Angelica standard operating procedures to ensure a high standard of delivery and safety standards while operating Angelica equipment. Essential Job Duties and Responsibilities: As part of the Angelica Delivery team, the RSR may complete some or all of the following duties during a given shift: Follow all standard operating procedures for daily activities including delivery, pick up, and documentation. Adhere to all company, state, and federal DOT and HOS requirements. Perform daily activities including loading and unloading at Angelica facility and customer locations, delivering in assigned equipment on dedicated route. Conduct linen counts and orders per customer requirements. Deliver product to the customer location which can include operating the lift gate, unloading carts from the truck, and placing carts in the appropriate location. Maintain the security of truck cargo by repositioning carts as needed between deliveries and pickups. Adheres to Angelica functional separation process and procedure. Verify all items specified in the delivery receipt were included in the delivery, and obtain a confirmation signature from a facility representative. Prepare the truck for the next shift, including making sure equipment is fueled and clean, removing any personal items, and putting keys and delivery receipts in proper areas Report any customer feedback or vehicle problems to the supervisor. Occasionally fills in for absent drivers and performs supplemental deliveries as needed. Minimum Qualifications: High School Diploma or GED Required driver classification specific to available position (Class A, Class B, or Class C), with a minimum of 1 year delivery or route experience. Must have a clean Motor Vehicle Record (3 years), pass DOT background check & physical examination. Good communication skills with internal and external customers. Ability to perform the basic functions of the job including reading, writing, and simple math calculations. Basic computer skills. Physical ability to push and pull carts as the job requires. Able to work a flexible schedule that may include nights, weekends and holidays. Class A licenses are a CDL classification required to operate tractor / trailers Class B licenses are a CDL classification required to operate Straight Trucks registered over 26K GVW (cannot operate a tractor/trailer with this license) Class C licenses are a non-CDL classification required to operate vehicles registered at or below 26K GVW Preferred Qualifications: BA or BS degree Travel Required: Yes. Consistent with service area. Physical Requirements: The position requires the ability to move wheeled carts weighing up to 600 LBS. Work Environment: The work environment is typically spent in an Angelica vehicle performing delivery and pickups to customer locations. Occasional exposure to the outside environment depending on the location.

Keywords: Angelica, Framingham , Route Service Representative, Sales , Framingham, Massachusetts

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