Help Desk Analyst I

Company: Robert Half
Location: Framingham
Posted on: March 17, 2023

Job Description:

Ref ID: 02160-0012607136Classification: Help Desk Analyst ICompensation: $18.21 to $21.09 hourlyIf supporting local and field users is among your skills, consider Robert Half's opening for a Help Desk Analyst. As a Help Desk Analyst, you will be a creative problem solver who enjoys working in a dynamic and rapidly-changing work environment. Because this Help Desk Analyst role is very visible within the company, you will have a number of opportunities to make a positive impact on the department and the broader organization. This Help Desk Analyst role is based in the Framingham, Massachusetts area and is a long-term contract / contract / temporary opportunity.Responsibilities- Independently investigate and implement solutions to technical issues - Troubleshoot recurring technical issues and suggest solutions to address the root of the problems- Manage correspondences on technical help tickets submitted via phone, email, and walk-ups- Provide IT assistance for operating systems, productivity software, and a variety of other software applications used internally

Keywords: Robert Half, Framingham , Help Desk Analyst I, Professions , Framingham, Massachusetts