Customer Service Specialist Bilingual Spanish
Company: The Sherwin-Williams Company
Location: Framingham
Posted on: May 26, 2023
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Job Description:
Why Sherwin-Williams
Here, we believe there's not one path to success, we believe in
careers that grow with you. Whoever you are or wherever you come
from in the world, there's a place for you at Sherwin-Williams. We
provide you with the opportunity to explore your curiosity and
drive us forward. We'll give you the space to share your strengths
and we want you to show us what you can do. You can innovate, grow,
and discover in a place where you can thrive and Let Your Colors
Show!
At Sherwin-Williams, part of our mission is to help our employees
and their families live healthier, save smarter, and feel better.
This starts with a wide range of world-class benefits designed for
you. From retirement to health care, from total well-being to your
daily commute-it matters to us. A general description of benefits
offered can be found at . Click on "Candidates" to view benefit
offerings that you may be eligible for if you are hired as a
Sherwin-Williams employee.
Where You'll be Working
The individual selected for this role will be expected to work at
Store #5437, located at:
694 Cochituate Road, Framingham, MA 01701
How You'll Perform the Role
Support the sales efforts at a Sherwin-Williams paint store,
servicing wholesale and retail customers.
Assist customers in person and over the phone by determining needs
and presenting appropriate products and services
Ensuring that sales transactions are completed accurately,
maintaining precise work order files and formulas, pulling
appropriate products from the sales floor or warehouse, and tinting
and mixing them to customer specifications
Assist in sourcing products required by customers that are not
available in the store and, upon approval, place order and follow
up as necessary.
Be responsible for opening and closing the store, making bank
deposits, stocking shelves and setting up displays, cleaning store
equipment, and loading and unloading trucks.
Our Must Haves - These are our Basic Qualifications, hit apply if
you meet all of them!
18 years of age or older
Legally authorized to work in country of employment without
requiring sponsorship for employment visa status, now or in the
future
Ability to distinguish the difference between colors, a skill used
when color matching or tinting paint, with or without reasonable
accommodation
Be able to operate a computer and communicate via the telephone,
with or without reasonable accommodation
Ability to retrieve material from shelves and floor stacks and lift
and carry up to 50 lbs., with or without reasonable
accommodation
Operate material handling equipment (e.g. hand truck, pallet jack,
forklift, etc.) safely once trained, with or without reasonable
accommodation
Ability to converse fluently in Spanish & English in order to
service Spanish-speaking & English-speaking customers and their
product needs
Extras to Help you Stand Out - These are not required for you to be
eligible to apply.
Experience in a delivery, retail sales or customer service
position
Possess a High school diploma or comparable certification (e.g.
GED)
Valid driver's license
What is the Process to get Started?
Step 1 - Online Application
Find the role(s) that interest you on our Careers page:
Set aside 15 minutes to create your profile by entering or
importing your details from one of our job board partners
Step 2 - Digital Interview
Upon review of your application, qualified candidates will be
invited to complete a digital video interview via HireVue, our
interview partner. The interview will consist of a few behavioral
based questions
You'll be able to record and complete your video interview anytime,
anywhere! While you can complete this video interview on your own
schedule, we ask that this step be completed within 14 days of
receiving an invitation
Step 3 - In-Store Interview
Your video interview is reviewed by our Recruitment team and our
top candidates are invited to meet with our team in a store,
specialty wholesale branch, floorcovering facility or delivery
service terminal.
Sherwin-Williams is proud to be an Equal Employment
Opportunity/Affirmative Action employer committed to an inclusive
and diverse workplace. All qualified candidates will receive
consideration for employment and will not be discriminated against
based on race, color, religion, sex, sexual orientation, gender
identity, national origin, protected veteran status, disability,
age, pregnancy, genetic information, creed, marital status or any
other consideration prohibited by law or by contract.
As a VEVRAA Federal Contractor, Sherwin-Williams requests state and
local employment services delivery systems to provide priority
referral of Protected Veterans.
Compensation decisions are dependent on the facts and circumstances
of each case and will impact where actual compensation may fall
within the stated wage range. The wage range listed for this role
takes into account the wide range of factors considered in making
compensation decisions including skill sets; experience and
training; licensure and certifications; and other business and
organizational needs. The disclosed range estimate has not been
adjusted for the applicable geographic differential associated with
the location at which the position may be filled.
The wage range, other compensation, and benefits information listed
is accurate as of the date of this posting. The Company reserves
the right to modify this information at any time, with or without
notice, subject to applicable law. Primary Location:United
States-Massachusetts-FRAMINGHAMWork Locations:USA MA Framingham
705437694 Cochituate RoadFramingham01701
Keywords: The Sherwin-Williams Company, Framingham , Customer Service Specialist Bilingual Spanish, Other , Framingham, Massachusetts
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