Front Desk Rep - Full-Time

Company: Red Roof
Location: Framingham
Posted on: March 17, 2023

Job Description:

** Front Desk Rep - Full-Time****Job Category****:** Inns - Hourly **Requisition Number****:** FRONT02183 Showing 1 location **Job Details****Description*** Someone to help our guests! Show off your city and be the tour guide for the guests - send them to your local favorites.* Make an impact on your guests by making each experience unique and tailored to them.* Empowered individuals are our favorite - be your bold self.* Welcomes guests and assists them with their stay, including checking in/out, wake up/courtesy calls, and handling guest concerns and requests* Takes reservation requests and making adjustments to reservations as needed* Works with Hotel Management and other team members to provide an excellent guest experience* Uses our front desk computer system to complete customer transactions and run reports* Communicates with the housekeeping team to be aware of room availability or guests**QUALIFICATIONS*** HS Diploma or equivalent work experience* 1-2 years in a previous customer service position* Basic office skills (i.e. math, cash handling, computer skills, etc.)**Qualifications****Skills****Behaviors****:** **Motivations****:** **Education****Experience****Licenses & Certifications**

Keywords: Red Roof, Framingham , Front Desk Rep - Full-Time, Other , Framingham, Massachusetts