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Resident Services Coordinator- Framingham MA

Company: John M Corcoran & CO
Location: Framingham
Posted on: November 20, 2022

Job Description:


Title: Resident Services Coordinator

FLSA Status: Non-Exempt

Department: Property Management

Reports to: Assistant/Property Manager


The Resident Services Coordinator is responsible for identifying needs of residents and developing strategies to link residents with needed programs, building community participation and involvement in service programs offered, and identifying additional resource opportunities


Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

  • Build and maintain working relationships with service provider partners, youth recreation and diversion, and family support services to support the continued and long-term success of families residing in the development.
  • Manage budgets, including developing, maintaining and attracting various additional funding sources to achieve a sustainable resident services program in accordance with program objectives.

    • Develop and implement a crisis and early intervention procedure by assessing resident needs and issues identified by property management, helping residents set family and personal development goals and accessing necessary individual and family development programs.
    • Develop a comprehensive understanding of resident needs and issues (conduct needs assessments, community meetings, etc.) offer residents the opportunity to assist their community and guide them towards appropriate services and resources.
    • Develop and maintain a comprehensive list of resources (employment, education, social service agencies etc.) available in the community for residents' benefit.
    • Collect information and document incidents for potential follow-up by property staff and/or residents involved.
    • Actively work with the Assistant/Property Manager in accomplishing the goals of the property.
    • Follow company policies and procedures at all times, including maintaining confidentiality.
    • Complete required trainings as assigned.
    • Attend required meetings as requested.


      High School Diploma or equivalent education/experience. Minimum of 5 years' experience working with organizations serving the following populations: youth, families, seniors, immigrants, unemployed, people with substance use, mental health related issues, physical and learning disabilities. Experience working in community partnerships and organizations on projects that require multi-agency coordination. Ability to communicate effectively with co-workers, vendors and the public. Strong computer technology skills, including internet, Microsoft Office suite and reporting. Demonstrated ability to effectively work with people with mental health, disability, substance abuse and legal and financial issues.


      • Valid U.S. Driver's License required




        Office and community-based environment.


        • Push/Pull: Occasional
        • Lift/Carry: Up to 20 pounds
        • Sit: Up to 30%
        • Stand: Up to 30%
        • Walk: Up to 40%
        • Bend/Stoop: Occasional


          Local travel may be required.

          OTHER DUTIES:

          Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

          Corcoran Companies is an Equal Opportunity Employer and will not accept or tolerate discrimination or harassment against any applicant or employee, intern, or volunteer based upon the following characteristics: race, color, religion, creed, national origin, ancestry, sex, age, qualified mental or physical disability or handicap, sexual orientation, gender identity/expression, transgender status, genetic information, pregnancy or pregnancy-related status, marital status, veteran status, military service, any application for any military service, or any other category or class protected by applicable federal, state, or local laws.

Keywords: John M Corcoran & CO, Framingham , Resident Services Coordinator- Framingham MA, Other , Framingham, Massachusetts

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