Resident Services Coordinator- Framingham MA
Company: John M Corcoran & CO
Posted on: November 20, 2022
Title: Resident Services Coordinator
FLSA Status: Non-Exempt
Department: Property Management
Reports to: Assistant/Property Manager
The Resident Services Coordinator is responsible for identifying
needs of residents and developing strategies to link residents with
needed programs, building community participation and involvement
in service programs offered, and identifying additional resource
Reasonable accommodations may be made to enable individuals with
disabilities to perform these essential functions.
- Build and maintain working relationships with service provider
partners, youth recreation and diversion, and family support
services to support the continued and long-term success of families
residing in the development.
- Manage budgets, including developing, maintaining and
attracting various additional funding sources to achieve a
sustainable resident services program in accordance with program
- Develop and implement a crisis and early intervention procedure
by assessing resident needs and issues identified by property
management, helping residents set family and personal development
goals and accessing necessary individual and family development
- Develop a comprehensive understanding of resident needs and
issues (conduct needs assessments, community meetings, etc.) offer
residents the opportunity to assist their community and guide them
towards appropriate services and resources.
- Develop and maintain a comprehensive list of resources
(employment, education, social service agencies etc.) available in
the community for residents' benefit.
- Collect information and document incidents for potential
follow-up by property staff and/or residents involved.
- Actively work with the Assistant/Property Manager in
accomplishing the goals of the property.
- Follow company policies and procedures at all times, including
- Complete required trainings as assigned.
- Attend required meetings as requested.
High School Diploma or equivalent education/experience. Minimum of
5 years' experience working with organizations serving the
following populations: youth, families, seniors, immigrants,
unemployed, people with substance use, mental health related
issues, physical and learning disabilities. Experience working in
community partnerships and organizations on projects that require
multi-agency coordination. Ability to communicate effectively with
co-workers, vendors and the public. Strong computer technology
skills, including internet, Microsoft Office suite and reporting.
Demonstrated ability to effectively work with people with mental
health, disability, substance abuse and legal and financial
- Valid U.S. Driver's License required
Office and community-based environment.
- Push/Pull: Occasional
- Lift/Carry: Up to 20 pounds
- Sit: Up to 30%
- Stand: Up to 30%
- Walk: Up to 40%
- Bend/Stoop: Occasional
Local travel may be required.
Please note this job description is not designed to cover or
contain a comprehensive listing of activities, duties or
responsibilities that are required of the employee for this job.
Duties, responsibilities and activities may change at any time with
or without notice.
Corcoran Companies is an Equal Opportunity Employer and will not
accept or tolerate discrimination or harassment against any
applicant or employee, intern, or volunteer based upon the
following characteristics: race, color, religion, creed, national
origin, ancestry, sex, age, qualified mental or physical disability
or handicap, sexual orientation, gender identity/expression,
transgender status, genetic information, pregnancy or
pregnancy-related status, marital status, veteran status, military
service, any application for any military service, or any other
category or class protected by applicable federal, state, or local
Keywords: John M Corcoran & CO, Framingham , Resident Services Coordinator- Framingham MA, Other , Framingham, Massachusetts
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