Sr. DMM, Services

Company: Staples
Location: Framingham
Posted on: August 6, 2022

Job Description:

DescriptionStaples Retail is on a journey to transform to be the leader in modern working and learning . We are focused on our customer and our community. The Sr. DMM of Services will be responsible for driving traffic and financial performance through the development of selling strategies inspired by deep customer insight, for our Technology Services Business . The key categories of focus are Technology services and warranties.The DMM is responsible for leading a team of associates with guidance from VP/GMM that are responsible for assortment planning, vendor selection, negotiation, financial planning, advertising plans, merchandise presentation, distribution, vendor relations, and introduction of new relative to customer needs. The DMM must possess leadership skills and expert-level buying, merchandising, and negotiation skills to mentor associates in overall merchandising expertise, with a proven track record of successful business results. The DMM must exhibit creativity and flexibility in developing market-leading selling strategies and be able to inspire and coach others in these skills.Get great perks.

• Bonus plan and Generous amount of paid time off
• Flexible work arrangements, including hybrid and remote
• 401(k) plan with a company match, full benefits plan and options, and associate resource groups
• Associate store discount and more perks (discounts on mobile plans, movie tickets, etc.)
• Corporate office includes a caf (i.e., coffee, cappuccinos, teas), 24/7 fitness center, convenience store, on-site dry cleaning, Chef Louies Cafeteria, and morePrimary Duties and Responsibilities:
  • Lead team with guidance from VP/GMM to develop deep understanding of customer needs and shopping behaviors through research efforts, field feedback, and frequent live interactions on store visits.
  • Develop a realistic and effective business plan and account for strategic implications for each product line to achieve budgeted goals in sales, margin, supply chain impact including turns, and drive execution of plan.
  • Develop, execute, and effectively communicate to the highest levels of the company strategy for product lines considering cross-functional implications and guide others in business plan execution.
  • Select & launch new innovative services opportunities to increase earnings, reduce costs and maximize effectiveness and must stimulate this innovation in others.
  • Help influence & drive creative marketing programs in their category. Lead team in identifying future opportunities to meet vendor expectations that align with Staples long term goals
  • Expert level merchandising of assigned line(s) demonstrating innovation, creativity, and proven results in driving sales and profitability while ensuring service levels with minimum inventory investment and maximum gross margin.
  • Review and approve financial and item forecasts with Planners and supervise others in their product lines.
  • Create and help implement new programs and partner effectively with Marketing, POG, Inventory Management, Stores, Staples Inc., and other functional areas as needed to achieve corporate goals
  • Interpret financial statements , financial levers and metrics used in merchandising to understand current and future trends.
  • Lead others through difficult decisions . Supervise and develop Product Specialists, and all levels of Category merchants setting and managing to goals, review performance regularly with guidance from GMM. Help team members understand the importance of changeQualificationsBasic Qualifications:
    • Bachelor's Degree required
    • Minimum 9 years total experience in buying functions (buying-merchandising, planning, inventory management). Prefer experience in all functions listed. Buying, Planning, Store, and Online/Omni experience
    • Previous experience supervising Product Specialists and/or Associate Buyers, requiredPreferred Qualifications:
      • Expert knowledge of industry trends, competition, assortment planning, planograms, customer buying patterns, inventory management, logistics and marketing techniques
      • Demonstrated in-depth knowledge in financial analysis and forecasting
      • Multiple category experience is preferableWant to learn more about Staples Stores? Visit StaplesConnect.com for information and to learn about our career opportunities.#LI-ML1Click to learn more about the employee benefits, programs and perks offered at Staples. (https://recruit.smashfly.com/SmashFlyMedia/Docs/17604/17604_20380_PR23016_BOS_CWW_RTL_FLD_CROS_HR_Benefits_Promo_Flyer_r1%20(2).pdf)Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Keywords: Staples, Framingham , Sr. DMM, Services, Other , Framingham, Massachusetts