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Digital Product Designer

Company: Staples Stores
Location: Framingham
Posted on: May 10, 2022

Job Description:


The Staples US Retail team is transforming our Stores into the definitive Working & Learning destination for local communities. In support of these efforts, we are designing and building a differentiated brand and omni channel digital first experience focused on a best in class loyalty program, shopping companion application and activating and engaging the local customer communities surrounding our Stores. If you enjoy driving market disruption and are comfortable challenging "norms", then this may well be the opportunity you've been looking for - Traditional Digital & eCommerce Mindsets Need Not Apply.

What This Position Is All About

We are seeking a highly creative visual digital product designer, who is passionate about producing strategic, integrated and cutting-edge mobile applications and web experiences. This role will work closely with a variety of stakeholders across the organization, champion our solutions for customer needs and ensure our brand promise comes to life through compelling digital experiences.

Serve as the trusted authority for ensuring digital designs embody our brand strategy, purpose, positioning as well as its look and feel
Maintain a big picture view of the overall digital experience ensuring that features, functions and designs come together in a manner that is relevant for meeting our customers' needs
Build from and onto the established digital design system, and produce visual designs for our digital experience encompassing Community, Content, Loyalty and eCommerce elements
Experience with UI/UX design patterns as a secondary skill set is a great asset
Work with a team of developers to provide feedback on the implementation of design work and guide motion design components
Collaborate with Product Management, Developers, and other team members to ensure that desired business outcomes are delivered effectively
Work closely with Store Team, Field Operations and Marketing stakeholders to ensure that our digital experience is directly aligned with day-to-day store operations and brand campaign


Qualifications (You are....):
A university graduate who possesses a relevant degree
A credible and recognized expert in your space with 3 to 5 years of visual design with a focus on digital in a Retail or Direct-to-Consumer context
Agency experience is a big plus
Experience with loyalty and rewards programs is a big plus
Comfortable collaborating with mixed teams of internal and external resources
Highly empathetic to customer wants and needs, and intuitively know how they could translate into experiences
Open minded in your approach to customer experiences, ready to change a design or even start from scratch regardless of personal biases
Familiar with best practices and are in-tune with the latest industry and consumer trends
Well versed with design processes, agile methodologies and iterative ways-of-working
Experienced in building scalable consumer-facing digital products and the design nuances that are typically required for ensuring their success
Familiar with privacy legislations and their implications on customer facing user experience designs

Get great perks.
Generous amount of paid time off and bonus plan
401(k) plan with a company match, medical, dental, vision, life and disability insurance, and many more benefits
Associate store discount and more perks (discounts on mobile plans, movie tickets, etc.)
On-site, discounted childcare, fitness center and dry cleaners in Framingham, MA corporate office

Want to learn more about Staples Stores? Visit for information and to learn about our career opportunities.

Click to learn more about the employee benefits, programs and perks offered at Staples.

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Keywords: Staples Stores, Framingham , Digital Product Designer, Other , Framingham, Massachusetts

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