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Teller I- Fair Lawn, NJ

Company: TD Bank
Location: Framingham
Posted on: June 2, 2021

Job Description:

Consistently executes appropriate behaviors to deliver a Legendary Customer experience in the StoreConducts needs-based conversations and offers financial solutions to meet our Customers needs Makes quality referrals to appropriate partners Responsible for meeting individual performance metricsResponsible for making sound decisions and timely problem resolutionProactively reaches out to Customers to deepen relationships through needs-based conversationsPrepares for Life Licensing exams through proactive engagement in the education process and successful achievement of licensing requirements within the first 90 days Meets with customers and prospects to develop understanding of other financial objectives and needs. Assesses customer information and suggests appropriate product and service solutions. Sells customers on value and benefits of suggested alternatives and closes salesMaintains strong product and sales knowledge and champions core service values. Provides guidance and training to less experienced staffContributes to the ongoing improvement of the Customer Experience by leading, coaching and modeling quality service at every Customer interaction The Financial Service Representative (FSR) I is an Insurance licensed employee, providing Customers with additional products and services and acting as wealth referral champion for the Store. The Financial Services Representative (FSR) I is required to obtain and maintain active Life license in the state in which they reside. The Financial Service Representative (FSR) I is the Sales Leader in their Store and is the primary contact and resource for a multitude of products and services, with primary focus on basic investment needs of Customers. FSRs need to provide consistent, exemplary Customer Service by providing expert Advice concerning a wide range of investment products, banking products and services to new and existing Customers. FSRs need to show exceptional relationship building skills as well as have an aptitude for identifying needs and presenting appropriate solutions for those needs. Good verbal and communication skills needed. Success in this position is an excellent career path within the TD Bank structure.HS Diploma or GED required, 2-year degree preferred 1+ years of related experience requiredLife Insurance required within 90 days of employmentSales skills with the ability to influence CustomersExcellent Customer Service and relationship building skillsExcellent written and verbal communication skillsPrevious Financial Services or sales experience helpfulDeveloping knowledge of retail investment industry Demonstrated effective problem-solving skillsDemonstrated ability to schedule and prioritize workDemonstrated ability to work independently and within deadlinesAbility to train less experienced team membersStrong PC skillsNotary License (Preferred)

Keywords: TD Bank, Framingham , Teller I- Fair Lawn, NJ, Other , Framingham, Massachusetts

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