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Assistant Executive Housekeeper - Residence Inn - Framingham (Framingham, MA)

Company: Residence Inn by Marriott Boston Framingham
Location: Framingham
Posted on: June 2, 2021

Job Description:

Assistant Executive Housekeeper

ESSENTIAL DUTIES AND RESPONSIBILITIES:


  • -Plans and organizes the cleaning of all guests' rooms and public areas.

  • -Provides daily cleaning assignments to room attendants.

  • -Addresses associate issues in conjunction with the Executive Housekeeper.

  • -Manages staffing fluctuations.

  • -Ensures that all housekeeping associates have been thoroughly trained and are consistently following service standards and procedures.

  • -Inspects cleanliness of all hotel rooms and public areas.

  • -Provides current and prospective associates with information about company policies and job duties.

  • -Performs difficult staffing duties, including dealing with understaffing, resolving disputes, and assistance in administering disciplinary procedures.

  • -Effectively communicates with the front desk to update the room status and any delays when necessary.

  • -Provides support to Executive Housekeeper in the delivery of incentives and programs that promote positive associate relations.

  • -Provides support to Executive Housekeeper to ensure that guest satisfaction scores meet or exceed brand benchmarks.

  • -Performs any other duties as requested by supervisor.

Keywords: Residence Inn by Marriott Boston Framingham, Framingham , Assistant Executive Housekeeper - Residence Inn - Framingham (Framingham, MA), Other , Framingham, Massachusetts

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