Retail Sales Print Associate

Company: Staples
Location: Framingham
Posted on: June 1, 2021

Job Description:

Description

Staples is focused on our customer andour community, while empowering you to learn, grow and deliver. As a Copy & PrintMarketing Associate, youll be collaborative and inclusive in helping ourcustomers while being part of a fun, team-oriented retail culture. Youll provide exceptional customer service and solutions tocustomers print needs while using order intake tools to capture projectinformationand follow production processes to produce quality, professionally finishedproducts using the print and production equipment.

• Bonus plan,flexible part time hours and generous paid time off; hiring immediately

• Compensation based on qualificationsand experience. Staples reserves the right to pay more or less.

• Associate storediscount and more perks (discounts on mobile plans and other retailers, etc.)

• 401(k) plan with acompany match, dental and vision insurance, and many more benefits

• After applying, engage in a briefconversation via text or e-mail (typically same day) to schedule aninterview. Well let you know if youre not eligible. In-person interviews areat the store location

   

Play a key role in helping your store and your customerwin.

• Greet customers as they enter the Print Solutions department and respond quickly and attentively
• Ask open ended questions to build relationships and understand customers copy & print marketing needs
• Offer appropriate options to deliver a total print solution

• Assist customers with tasks in the self-service areautilizing the copy machines and PC rentals

• Ask qualifying questions during consultation to generatepotential leads

• Assist customers with their shipping needs, order pickup andother responsibilities as assigned

Essentialskills and experience:

• Able to work a flexible schedule (including nights and/or weekends)

• Able to work with many customers to provide a totalsolution

• Attention to detail and keen eye to notice quality issuesthroughout the production process

• Ability to lift and move supplies in the 10-50 pound range, stand and walk continuously
• Staples does not sponsor applicants for work visas for this position

• Prior experience with customer service
• Willingness to learn and develop

Keywords: Staples, Framingham , Retail Sales Print Associate, Other , Framingham, Massachusetts