Remote Pharma Application Support
Company: Job Juncture
Posted on: May 4, 2021
My client is expanding and seeks a SQL Application Support
person to support their biotech and pharma clients. The ideal
candidate will take on the following tasks:
- Test and apply new installations and upgrades
- Resolve issues, perform data fixes, make configuration changes
to the installation, and keep detailed records.
- Maintain an active and excellent working relationship with
- Understand customer needs, identify issue causes and develop
- Provide, organize and maintain communication to the Software
Development group based on customer feedback and customer reported
- Participate in regular support telephone conferences and
periodic maintenance upgrades.
- Undertake occasional travel to customer sites for the provision
of support or training.
The ideal candidate will possess the following qualities:
- BS degree and a technical background in software, research
- 2+ years of experience in supporting customer data management
and software solutions.
- Exceptional customer relationship skills.
- Proficiency in SQL is a must have
- Familiarity with Oracle preferred.
- 30% travel
Keywords: Job Juncture, Framingham , Remote Pharma Application Support, Other , Framingham, Massachusetts
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