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Customer Engagement & Communications Associate

Company: Apollo Solutions, Inc.
Location: Framingham
Posted on: May 3, 2021

Job Description:

We're a local brand management firm focused on creating, developing, and executing promotional marketing campaigns for a wide range of clients on a daily basis. Our team of motivated & driven professionals works together in a fast-paced environment to create the most successful marketing campaigns Our clients have experienced to date. The key to our success has been our top-notch Client Engagement team working on the ground floor at our clients promotions. As a result, we have a high demand from our clients to expand rapidly this year.Currently, we are in need of 3-5 Entry Level Customer Engagement & Communications Associates to assist us in our expansion efforts and join our Customer Engagement & Success team. We are looking for outgoing, energetic entry-level professionals looking to expand their knowledge and skillsets in the Sales, Marketing, and Entry Level Management field.Apollo Solutions emanates with pride over the ability to offer a corporate structure that not only includes the development and training of each individual for their entire career with us; but also the ability to transition and promote each qualified individual into a senior management role.Key Responsibilities:Help craft and execute all marketing campaignsFacilitate all customer activity through strong relationship-building, product knowledge, planning and executionProactively monitor and identify usage trends in order to uncover renewal risks, while supporting greater adoption ratesDevelop learning plans per needs of the customerEngage with customers to ensure our clients brand name is effectively reaching the local marketExperience:Previous experience in an Account Management or Customer Relationship capacityPrevious experience interfacing and coordinating with cross-functional teamsKnowledge of basic marketing strategies and techniquesProven track record of creating long-lasting client relationshipsEducation & Qualifications:Bachelors Degree and/or 1-5 years customer success or account management experienceExperience working directly with customersExcellent written and verbal communication skillsHigh energy, self-motivated, driven and dynamic personalityConfident, with strong interpersonal skills and a true team player

Keywords: Apollo Solutions, Inc., Framingham , Customer Engagement & Communications Associate, Other , Framingham, Massachusetts

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