Digital Product Design Lead

Company: Staples
Location: Framingham
Posted on: January 6, 2021

Job Description:

**Description** Staples Retailcreated the "office superstore" concept, making access to office productsaffordable and convenient. As the world changes though, so must we and StaplesRetail is evolving to meet the modern needs of our customers, finding new andinnovative ways to engage customers and grow. To that end, we havecommenced a radical transformation, and our new Retail strategy relies onadding value for customers in highly personalized and localized ways, includingnew ways to assist customers through products, price, education andevents. The success of our transformation is critical for assuring thelongevity of our business and necessitates the delivery of new digitalexperiences that will extend and complement our in-store transformation. **What this position is all about:** We are seeking a highly creative digital productdesign lead, who is passionate about producing esthetically pleasing mobileapplications and web experiences. Thisrole will be required to work closely with a wide variety of stakeholdersacross the organization, and ensure that our new, multi-pronged omni-channel digitalvalue proposition will achieve its desired commercial results. **Responsibilities:** --Lead the design of ournew digital experience encompassing Community, Content, Loyalty and eCommerceelements --Collaborate with ProductOwners, Developers, and other stakeholders to ensure that desired businessoutcomes are delivered in the most effective and pleasing manner through ourdigital experience --Work closely with Store Experience,Field Operations and Marketing stakeholders to ensure that our digital experienceis directly aligned with day-to-day store operations and our physical world presence --Serve as the trustedauthority for ensuring designs embody our established brand strategy includingits purpose, positioning as well as its look and feel --Maintain a big pictureview of the overall digital experience ensuring that features, functions anddesigns come together in a manner that is relevant for meeting our customers'needs **We Offer:** --401(k) plan, health,dental, vision and life insurance, short-term disability, and many morebenefits --A generous amount ofpaid time off --On-site, discountedchildcare, fitness center and dry cleaners --In-store & on-lineemployee discounts and additional perks (discounts on mobile plans, movietickets, etc.) \#LI-ML1 **Qualifications** **Qualifications (You are....):** --A Highly collaborativeteam player who trusts her/his colleagues and partners --Comfortable establishinga leadership position across mixed teams of internal and external resources --Highly empathetic tocustomer wants and needs, and how they should translate into experience design --Open minded and creativein your approach to customer experiences, ready to change a design or even startfrom scratch regardless of personal biases --Familiar with bestpractices and remain constantly in-tune with the latest industry and consumer trends --Well versed with designprocesses, agile methodologies and iterative ways-of-working --Experienced in buildingscalable consumer facing digital products and the design nuances that aretypically required for ensuring their success --Comfortable working independently,with limited direction or guidance but also highly accountable and respectfulof commitments --Familiar with privacylegislations and their implications on customer facing user experience designs --A credible andrecognized expert in your space with 5+ years of digital experience design in aRetail or Direct-to-Consumer context A university graduate whopossesses a relevant degree or an equivalent level of real-life experience **_Click to learn more about the employee benefits, programs and perks offered at Staples._** at https://recruit.smashfly.com/SmashFlyMedia/Docs/17604/17604_20380_PR23016_BOS_CWW_RTL_FLD_CROS_HR_Benefits_Promo_Flyer_r1%20(2).pdf _Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law._

Keywords: Staples, Framingham , Digital Product Design Lead, Other , Framingham, Massachusetts