Reporting to the Body Shop Manager or designated manager, the
Quality Process Lead assures the quality of the detail process
“First Time Right” is applied by detailers. The QPL also creates
individual assignments for detailers, communicates production
goals, and leads the designated lane. Is also the first point of
contact per the designated lane.
Responsibilities and Duties include but are not limited to the
1. Provide excellent Leadership:
Is responsible for a designated lane in the detail
Identify the strengths of detailers to effectively create their
assignments within the detail process.
Inspect the quality of work done by each detailer to meet the
Maintain a professional appearance, orderly work environment and
friendly disposition by greeting others.
Ensure proper techniques and procedures are being implemented by
Maintain a clean and safe work environment. Report all incidents
to management immediately.
Photograph and stage vehicles to ensure focused and clear
pictures per detail standards.
Document the stock number, vin number, model, make, of each
vehicle as well as the customer. Then log information into the
Track the detailers in the assigned lane and document their
start time and end time, as well as lost time on each unit.
Responsible for the photo booth and its components.
Return customer’s vehicles in clean condition.
Properly complete all work documentation and entering it in
Advise the designated Manager of all equipment breakdowns and
required maintenance immediately.
Respond to and follow proper procedures on employee and customer
accidents, injuries, and loss or damage to any property. Report all
incidents to the Manager.
Practice and promote company Core Values.
QPL Responsibilities and Skills:
Clerical- Ability to use a computer and calculator. Timekeeping
and documenting times for detailers. Inventory of the vehicles is
logged on V-trace.
Analytical- Ability to perform basic math.
Fuel- Ensure vehicles have fuel, if needed then fuel
Photography- Ability to use a camera, and take pictures to
Communication- Interpersonal skills to communicate with
employees and members of management. Bilingual-preferred.
Drive- Ensure employee are following company policy and
procedures when moving vehicles.
Mechanical- Ability to jump start vehicles that won’t start. If
they can’t, then be ready to push the vehicles.
Tools- Ability to use cleaning tools such as: vacuums, pressure
washer, drill, and cleaning chemicals.
High School Diploma or GED preferred.
1 to 2 years of auto detailing experience preferred.
Must be qualified to operate a motor vehicle and possess a valid
Effective employee relations, communication and interpersonal
Ability to understand and adhere to Company policies in all
Benefits : Be healthy, be prepared, save for tomorrow. Take a
closer look at our benefits here . Posted 2 Days Ago
About Us If you would like to learn more about our company,
please visit our Company Website .
KAR is an equal opportunity employer. KAR is a drug-free
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