Business Analyst

Company: FM
Location: Johnston
Posted on: January 19, 2026

Job Description:

Established nearly two centuries ago, FM is a leading mutual insurance company whose capital, scientific research capability and engineering expertise are solely dedicated to property risk management and the resilience of its policyholder-owners. These owners, who share the belief that the majority of property loss is preventable, represent many of the world’s largest organizations, including one of every four Fortune 500 companies. They work with FM to better understand the hazards that can impact their business continuity to make cost-effective risk management decisions, combining property loss prevention with insurance protection. Summary The Underwriting Data Analytics team is seeking a Business Analyst to join their team. The Business Analyst is responsible for the collection, evaluation, understanding, and communication of business requirements involved in the development of new or the modification and ongoing support of existing enterprise business applications. May lead the business analysis process on small projects or participate with other business analysts on larger projects. The Business Analyst in Underwriting Data Analytics will work closely with the department’s subject matter experts on analytical projects. They will work with members of the staff underwriting community and those outside of it to clearly communicate business needs, perform necessary analysis, and engage appropriate members of the department when needed. This role will provide ample opportunity to broaden the successful applicant’s understanding of FM’s data, business processes, and systems. Schedule & Location This is a full-time office-based position in Johnston, RI. - Responsible for system requirements definition, testing, implementation, and support of business applications or components thereof that meet or exceed the expectations of FM's employees and customers. This may be the complete effort on a small project, or for a portion of a larger project. - Uses industry standard analysis techniques to uncover business requirements, such as data flow modeling, use-case analysis, and workflow analysis. On a small project, may determine the techniques used for this work. - Documents the results of analysis activities using the appropriate templates and tools. May develop these templates and tools for use on a small project. - Initiates interaction and works closely with other development groups to ensure an integrated business solution. - Represents all or a portion of business needs on a project team, depending on the size of the project. - Demonstrates solid understanding of FM’s business and business processes within one or more areas. Required Education - Bachelors Degree Required Work Experience - 2 years of general business analysis experience (a combination of experience and education will also be considered) - Proven experience with techniques and tools utilized in functional design, data analysis, and data flow diagramming. Experience determining techniques and tools to use. - Proven experience gathering requirements, functional design, and influencing business processes of moderate complexity. - Proven ability to work in technical environments that use tools involved in data flow diagramming, data analysis, issue tracking, and documentation and presentation. Required Skills - Demonstrated knowledge of FM's current/planned technological environment and the appropriate technologies, tools, and techniques used to solve business problems. - Proven ability to multi-task and establish priorities for own work to meet deadlines. - Excellent interpersonal, oral/written communication and organizational skills. The hiring range for this position is $74,080-$133,900 annually. This position is advertised as three levels and based on the finalist's skills and experiences, final job grade and salary will be communicated to the finalist of choice. This position is open as a Business Analyst, Business Analyst II or Senior Business Analyst and the final title will be confirmed based on the new hire's skills and experience. The final salary offer will vary based on individual education, skills, and experience. The position is eligible to participate in FM’s comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances and much more. FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.

Keywords: FM, Framingham , Business Analyst, IT / Software / Systems , Johnston, Massachusetts