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Sr Software Engineer I - Observability

Company: Staples, Inc.
Location: Framingham
Posted on: November 21, 2022

Job Description:


Staples is business to business. You're what binds us together.

Our digital solutions team is more than a traditional IT organization. We are a team of passionate, collaborative, agile, inventive, customer-centric, results-oriented problem solvers. We are intellectually curious, love advancements in technology and seek to adapt technologies to drive Staples forward. We anticipate the needs of our customers and business partners and deliver reliable, customer-centric technology services.

What you'll be doing:

As part of our Enterprise Tools team, you will:


  • Deploy, integrate, and manage application and infrastructure monitoring solutions used in support of B2C and B2B platforms, back-end supply chain and fulfilment platforms, and other applications and services.
  • Empower engineers and executives to use telemetry data to improve the health of Staples systems and our eCommerce customers' experience
  • Partner closely with strategic vendors to research trends and implement observability best practices
  • Provide input into the company's monitoring tools strategy and roadmap, including evaluating both commercial software and Open-Source alternatives and identifying requirements for hardware, software, and technical resources.
  • Educate product, infrastructure, development, and operations teams on how to appropriately monitor the features and services they own
  • Perform analysis and identify opportunities to innovate, automate, improve the team's efficiency, and achieve cost savings.
  • Manage multiple projects and stakeholders simultaneously




    What you bring to the table:

    Experience of having deployed, operated, and managed Observability solutions at a large scale

    Ability to maintain up-to-date knowledge of technology and business processes and practices to continually improve applications and systems processes.

    Strong communication, analytical, and problem-solving skills



    Qualifications : What's needed- Basic Qualifications


    • Requires a bachelor's degree in Computer Science, Engineering, or a directly related field.
    • Seven (7) years working with Linux, UNIX, and Windows operating systems
    • Minimum 5 years' experience delivering observability with a range of application and/or infrastructure monitoring tools:
    • Application Performance Monitoring: New Relic (preferred), Dynatrace, Datadog or other related
    • Infrastructure Monitoring: Zabbix (preferred), New Relic, Prometheus or other related
    • Log Monitoring: Splunk (preferred), Elastic, Datadog or other related
    • Minimum 5 years with the following technologies (experience may be gained concurrently):
    • One or more Public Cloud platforms: Azure (preferred); Google Cloud Platform; AWS
    • CI/CD tools such as Puppet, Jenkins, Ansible, Terraform
    • One or more Programming/Scripting languages: Python, JavaScript, Java, PHP, PowerShell, BASH/Shell
    • Agile methodology




      What's needed- Preferred Qualifications


      • SQL/Data analysis leveraging one or more DBMSs: Oracle, Couchbase, MSSQL Server, MySQL
      • Experience with middleware technology: Nginx, Apache Tomcat, Kafka




        We Offer:


        • Inclusive culture with associate-led Business Resource Groups
        • Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
        • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits
          Interested in joining the team? Check out our perks and benefits !
          Staples believes Inclusion is a verb and we encourage diversity of thinking and ideas as well as backgrounds and experiences. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Keywords: Staples, Inc., Framingham , Sr Software Engineer I - Observability, IT / Software / Systems , Framingham, Massachusetts

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