Senior Manager - Scrum Master, eCommerce

Company: The TJX Companies Inc
Location: Framingham
Posted on: May 13, 2022

Job Description:

Discovery is at the heart of everything we do. Wherever you find us around the world, if you can think of a product, you can probably find it in our stores, which include TJ Maxx, Marshalls, HomeGoods, Sierra, Winners, Homesense, and TK Maxx. With variety comes plenty of happy surprises-our environment is ever-changing, and that's just how we like it. Every day is an opportunity to discover something new about our business, our partnerships and even something exciting about yourself. Ready to Discover Different?Posting Notes: Framingham - -- MAWhat you'll discover

• Inclusive culture and career growth opportunities!
• Global IT Organization which collaborates across U.S., Canada, Europe and Australia
• Challenging, collaborative, and team-based environment -What you'll doThe Digital Customer Solutions organization at TJX focuses on the customer-driven experiences across the globe, including all of our eCommerce domains, mobile apps, loyalty programs, in-store digital experiences, and more. We are builders and innovators extending TJX's renowned treasure hunt experience to new audiences and fans.We seek a motivated, talented, and experienced individual to lead and guide a team of scrum masters on the Digital Customer Solutions team. You will work in a fast-paced environment which will challenge you to think creatively and exhibit an agile mindset. Digital Customer Solutions teams primarily focus on eCommerce Webstores, Mobile Apps, and other Marketing websites.At TJX we are fully agile and follow SAFe methodology to deliver solutions.Your responsibilities in this role:
  • Lead, coach, and guide a team of scrum masters who are focused in various areas within Digital Solutions to ensure optimized feature delivery to our business partners.
  • Drive productive efforts of multiple agile teams by facilitating continuous improvement, removing blockers, and guiding the team through commitments using agile scrum techniques, principles, and values.
  • Serve as the Agile Coach for the Digital Customer Solutions organization. Provide thought leadership in Agile practices.
  • Partner and collaborate in Agile Release Train (ART) ceremonies like Program Increment planning events
  • Monitor team activities and guide teams towards meeting commitments.
  • Report and communicate on key feature delivery statuses.
  • Measure and report on metrics to support scrum teams' and their decisions.
  • Promote continuous improvement within the teams
  • Closely collaborate with Digital business partners who set the vision and direction for our digital commerce and experience propertiesMinimum Qualifications:
    • 6-8 years of experience in project management, scrum master, and Agile practices
    • 3-5 years of management experience
    • Strong agile leadership and methodology experience (Portfolio - SAFe preferred) -
    • Ability to manage multiple scrum teams and provide appropriate support
    • Proven ability to cultivate and manage strong partnerships with business stakeholders and IT partners at multiple levels.
    • Ability to think strategically and critically
    • Effective communicator of ongoing risks, scope trade-offs, and timeline impacts to partners to ensure alignment.
    • Solid working knowledge of Jira and Confluence.
    • Project Management Professional (PMP) or Certified Scrum Master (CSM) certificationPreferred Qualifications:
      • Experience with Digital eCommerce, Mobile Apps, or front-end customer-facing products
      • Experience in Portfolio SAFe
      • Familiarity with the retail industry & best practicesCome Discover Different at TJX. From opportunity and teamwork to growth, we think you'll find that it's so much more than a job. When you're a part of our global TJX family, you have the full support of a diverse, close-knit group of people dedicated to finding great deals and fantastic style. Best of all? They have a lot of fun doing it.We care about our culture, but we also prioritize the tangible stuff (Competitive salaries: check. Solid benefits: check. Plenty of room for advancement: of course). It's our way of empowering you to make your career here. - - - - - - - - - - - - - - - - - - - - - - - - -We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.Full COVID-19 vaccination, including a booster once eligible, is a condition of employment at TJX, subject to reasonable accommodation where required by law.

Keywords: The TJX Companies Inc, Framingham , Senior Manager - Scrum Master, eCommerce, IT / Software / Systems , Framingham, Massachusetts