HR Service Center Representative - Junior

Company: TalentBurst, Inc.
Location: Framingham
Posted on: February 18, 2026

Job Description:

Job Description Job Description HR Service Center Representative Framingham, MA 01701 4 Months Pay Rate: $22/Hour on W2 Description Previous HR experience is preferred, or candidates who have a want to move into more of an HR type of position This group focuses on leave of absence, disability and unemployment type of questions. 100% Remote role. Ability to multitask Strong attention to details. The HR Service Representative serves as a primary resource for all U.S. and Puerto Rico Associates at all levels contacting HR XPRESS regarding Leaves of Absence. They will provide information regarding Company specific HR policies and/or procedures, while complying with company, State, and Federal guidelines. Inquiries and processing include, but are not limited to, time off needed for medical or personal reasons, pay during a leave including coordination with state disability and family leave, and potential job protection. This role will develop a working knowledge of HR policies and procedures through administrative processing and responding to inquiries, which are documented in the case management system. Duties & Responsibilities: The majority of the workday will involve administrative processing tasks, such as managing emails and faxes, reviewing documentation, handling case management activities, and preparing and sending out documents. This role requires someone who is comfortable performing repetitive tasks and maintaining focus while completing detailed, routine work for extended periods. Complies with all company, state, city, and federal regulations including FMLA, state disability, family leave, ERISA and legislative Sick Policies. Utilizes policies, procedures, and internal resource materials to develop knowledge of all subjects handled by HR Shared Services. Performs accurate and timely administration of leave of absences, using dashboard reports to capture workload. Minimum Requirements: High School Diploma or equivalent experience Bachelors preferred 1-2 years of related experience preferred Ability to multi-task and work in a fast-paced environment Strong communication, organizational and interpersonal skills Exceptional customer service and follow-through skills Ability to maintain confidentiality and apply privacy requirements. Proficient in Microsoft Office (specifically Excel, Word, and Outlook) Knowledge of HR policies, procedures, and systems Experience working on a team, and remaining flexible Knowledge retention and recall Self-sufficient utilization of resources Ability to work under pressure TB_EN ZR Company Description Founded in 2002 by three former Monster.com executives; TalentBurst is an award-winning full-service Staffing Firm working directly with Fortune 500 companies in the US and Canada. We specialize in Contract and Contract to Permanent roles across many industries and have direct/contractual relationships with all our clients. Please visit our website www.talentburst.com or come meet us at our offices in Natick, MA, Miami, FL, Christiansburg, VA, Vineland, NJ, Houston, TX & downtown San Francisco, CA Company Description Founded in 2002 by three former Monster.com executives; TalentBurst is an award-winning full-service Staffing Firm working directly with Fortune 500 companies in the US and Canada. We specialize in Contract and Contract to Permanent roles across many industries and have direct/contractual relationships with all our clients. Please visit our website www.talentburst.com or come meet us at our offices in Natick, MA, Miami, FL, Christiansburg, VA, Vineland, NJ, Houston, TX & downtown San Francisco, CA

Keywords: TalentBurst, Inc., Framingham , HR Service Center Representative - Junior, Human Resources , Framingham, Massachusetts