Food Service Leader
Company: cumberlandfarmsinc
Location: Framingham
Posted on: October 28, 2025
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Job Description:
Position Summary: If you are a high energy, outgoing person who
loves to help others, work as part of a team, who is looking for a
leadership role, and enjoy working in a food operation this job is
for you! Responsibilities involve assisting with the management of
the location’s food business, providing great quality food fast and
efficiently. Guiding other team members in food safety measures and
presentation to ensure that our guests receive the highest quality
food items in a timely, easy and pleasant manner. This role
supports the Store Manager (or Brand Manager) and other team
members in delivering an exceptional guest shopping experience and
a working environment that promotes engagement and living the
Company values. Responsibilities: 1. Greet all guests in a friendly
manner to make them feel welcomed and appreciated. 2. Manage food
stock levels, food costs and waste, preparation, presentation, and
food safety requirements for hot and cold prepared food and
beverage items. 3. Oversee the food service area’s cleanliness,
sanitation (maintaining proper standards adhering to standard food
safety protocols) and maintenance of equipment. 4. Meet Company
goals for food sales (i.e. pizza, breakfast sandwiches, coffee
etc.) 5. Provide training, feedback, coaching and direction to
fellow team members on food preparation and food safety
requirements. 6. Maintain relationship with third party vendors on
food Safety measures - monitoring and training on proper
temperatures, holding times and waste processes (recordkeeping). 7.
Maintain proper stock levels (ordering) and proper rotation of all
food product for food sandwich case, sandwich warmers, pizza,
chili, condiments and pastry cases, etc. 8. Process guest
transactions in an efficient and friendly manner to minimize guest
wait time. 9. Perform other duties as assigned at the discretion of
the Store Manager or Guest Service Leader. 10. Must be able to
perform the essential functions of this position with or without
reasonable accommodations. Working Relationships: Store team
members, Store Manager, District Manager, Company personnel, and
various vendors. Minimum Education: High School or GED Minimum
Experience: 6 months retail or food experience Preferred
Experience: 1 year in retail, service or restaurant environment
Licenses/Certifications: Serv Safe Certified a plus but not
mandatory Soft Skills: · Comfortable talking and interacting with
guests and team members · High energy · Ability to move from one
activity to another quickly · Team oriented; willing to give extra
effort to help others Other: Scheduling: This position is both part
time (up to 29 hrs.) and full-time (32-40 hrs.) and involves
working a variety of hours, day and night, as EG America locations
can be open 24 hours depending on the store. Weekend & Holiday
hours are required. Travel: 0% Hours & Conditions: Full time - 40
regular hours (maximum) Other Specialized work attire requirements
(hats or visors, gloves, etc. – provided) Physical Requirements:
Ability to maneuver and regularly lift and or move up to 10 pounds,
frequently lift and/or move up to 25 pounds, and occasionally lift
and/or move up to 40 pounds. Ability to stand/walk 8 hours a day;
reach overhead, bend, squat, twist, reach, grasp and grip and work
in cooler (cold temperatures). The noise level in the work
environment is usually moderate.
Keywords: cumberlandfarmsinc, Framingham , Food Service Leader, Hospitality & Tourism , Framingham, Massachusetts
