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Retail Operations Associate

Company: Public Lands
Location: Framingham
Posted on: September 16, 2022

Job Description:

DescriptionAt Public Lands, we exist to celebrate and protect public lands for all. We believe these national treasures are meant to be explored, protected and celebrated so they may live on for generations. With this in mind, we seek to empower the passionate, to guide the curious and to celebrate the courageous on their journey to thrive outside. Our mission grounds us in the communities we serve and drives our commitment to inspire and enable a diverse community of people to experience the profound power of the outdoors, either in their backyards or in our nation’s public lands. We are also committed to our unmatched set of standards for environmental practices. At the core of our brand is a dedication to provide products and experiences to any explorer in an effort to grow the number of people who love and seek to protect our public lands. We are driven to meet each explorer where they are in their journey, and to do it with an unapologetic commitment to style, quality and service. Our retail locations are designed to inspire and fuel a need to get outside. Our team lives and breathes for their next adventure, no matter how big or small. We are outdoor humans – connected by a common passion, shared experiences and style that is all our own. As an Operations Associate, you will be responsible for performing tasks to support the organization's daily operations. An operations associate must have excellent organizational skills to perform various duties for different business functions under the supervision of an operations manager. They are also responsible for processing merchandise arriving/departing the store and for the organization and placement of product.
Operations Associate Duties:

  • Ensure that all merchandise and product received at the store is processed in accordance with established programs and procedures and that the department area is organized and maintained so that back stock merchandise is easily accessible in partnership with the FFL/Operations Lead.
  • Assist with the unloading of trucks and processing of freight
  • Execute transfers, RTVS, claims, freight processing, etc.
  • Ensure that the receiving and back stock areas are organized and maintained so that merchandise is easily accessible; assist with general maintenance throughout the area.
  • Create a world-class customer experience by providing passionate customer service and selling through customer engagement.
  • Uphold DICK’S Sporting Goods’ standards for merchandise presentation of the best apparel and equipment brands in sporting goods.
  • Maintain cleanliness of all areas of the store including the office and restrooms
  • Adhere to all safety policies and procedures
  • Ability to to bend, stoop, reach, stand, push, pull, and lift cartons/bins weighing approximately 10-50 pounds each repetitively
  • Perform other tasks as assigned by management All Guides, (our associates), are required to adhere to all safety policies and procedures. Additionally, as business needs arise, other tasks may become necessary. Qualifications
    Success Profile :
    • High school diploma or equivalent
    • Flexible availability – including nights, weekend, and holidays
    • 1-2 years of operations or maintenance experience preferred
    • Ability to provide clear, constant and confident communication to explorers and guides
    • Good attention to detail
    • Ability to provide instruction to all employees and listen attentively to others
    • Ability to prioritize in a fast-paced environment Public Lands is an Equal Opportunity Employer Committed to Inclusion and Diversity.

Keywords: Public Lands, Framingham , Retail Operations Associate, Hospitality & Tourism , Framingham, Massachusetts

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