IT Services and Operations Outsourcing
Company: Rose International
Location: Hartford
Posted on: June 24, 2025
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Job Description:
Date Posted: 06/23/2025 Hiring Organization: Rose International
Position Number: 484484 Industry: Insurance Job Title: IT Services
and Operations Outsourcing Job Location: Hartford, CT, USA, 06155
Work Model: Hybrid Work Model Details: Onsite T/W/Th each week
Shift: M-F, 8-5 Employment Type: Temp to Hire FT/PT: full-Time
Estimated Duration (In months): 7 Min Hourly Rate ($): 75.00 Max
Hourly Rate ($): 92.00 Must Have Skills/Attributes: Contract
Management, Data Analysis, Financial Analysis, Negotiation,
Procurement Nice To Have Skills/Attributes: Banking/Financial,
Insurance Experience Desired: Strategic sourcing and procurement
experience (8 yrs) Required Minimum Education: Bachelor’s Degree
Preferred Education: Master’s Degree Job Description Education
Requirements: • Bachelor’s degree required Preferred Education: •
Advanced degree (JD, master’s degree in procurement/supply chain,
business, engineering, or related field) is a plus Required Skills
for the Director Category Management, IT Services and Operations
Outsourcing: • Minimum 8 years of experience in strategic sourcing,
specifically in the IT and BPO Outsourcing category. • Proven track
record in Procurement with significant experience developing and
executing category strategies, reviewing, analyzing, and
negotiating contracts. • Strong strategic and analytical skills
with the ability to solve long-term and complex problems. •
Experience in leading market analysis and intelligence gathering
across relevant categories to support successful strategy
development. • Extensive negotiation skills and best practices in
contracting, including drafting and negotiating contract terms. •
Excellent relationship management skills, including the ability to
work collaboratively with senior leadership in Procurement and
across multiple Businesses and Corporate Functions. • Exceptional
ability to influence stakeholders and drive groups with divergent
opinions toward effective, collaborative decisions. • Exceptional
supplier relationship and contract/conflict management skills. •
Excellent written and oral communication skills. • Outcome-oriented
with experience driving results in an environment of change. •
Strong packaging and presentation skills with the ability to
analyze and explain pricing models and contract terms. •
Proficiency in Microsoft Word, Excel, and PowerPoint is a must;
Coupa skills are a plus. • Experience in IT Delivery and project
management is a plus. Director Category Management, IT Services and
Operations Outsourcing Overview: The Director, Category Management
- IT Services and Operations Outsourcing is responsible for
developing, managing, and executing the category and sourcing
strategy for IT, Data, and Operations spend areas, overseeing an
annual spend of over $100M. The ideal candidate is a strategic
thinker with strong leadership abilities and a proven history of
managing large-scale IT and Business Process Outsourcing
transformation programs. This role involves close collaboration
with senior leadership, including CIOs and Operations leaders.
Experience with Data and Analytics is a plus. Responsibilities : •
Develop and implement comprehensive category strategies for IT
Services outsourcing that align with business objectives and drive
value. • Collaborate with the CIO, CDO, and Operations senior
leaders to understand business direction and requirements. Define
and execute sourcing strategies to ensure alignment with business
goals and optimize cost, quality, and service delivery. • Partner
with strategic vendors and senior leadership to identify and
execute technology-led opportunities to transform Business
Operations, boost efficiency, and improve customer experience. •
Lead sourcing events and develop supplier negotiation strategies
that optimize spend, leverage the Company’s buying power, focus on
service quality/performance, and minimize risk exposure. • Conduct
complex, high-visibility negotiations with major vendors, negotiate
key terms, and work with various stakeholders from legal,
information protection, risk management, etc., to draft and execute
contracts. • Drive sourcing model maturity based on industry best
practices and the Company’s operating model changes. • Manage
relationships with key vendors and ensure compliance with service
level agreements. • Conduct market analysis to identify trends,
opportunities, and risks in the IT outsourcing space. • Monitor and
report on the performance of outsourcing arrangements, ensuring
continuous improvement and value delivery. • Utilize Procurement
technology to facilitate the end-to-end Procurement Lifecycle. Only
those lawfully authorized to work in the designated country
associated with the position will be considered. Please note that
all Position start dates and duration are estimates and may be
reduced or lengthened based upon a client’s business needs and
requirements. Benefits: For information and details on employment
benefits offered with this position, please visit here. Should you
have any questions/concerns, please contact our HR Department via
our secure website. California Pay Equity: For information and
details on pay equity laws in California, please visit the State of
California Department of Industrial Relations' website here.
Keywords: Rose International, Framingham , IT Services and Operations Outsourcing, Executive , Hartford, Massachusetts
