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Case Manager - Unaccompanied Minors Program

Company: Bethany Christian Services
Location: Framingham
Posted on: March 18, 2023

Job Description:

Case Manager - Unaccompanied Minors Program

Requisition #: req9997

Location: Framingham, MA

Hours: Full-time (40 hours/weekly)

Bethany is changing the world through family. We began our work by serving one child more than 75 years ago. Today, Bethany is an international Christian nonprofit partnering with communities in more than 30 states and in several countries around the world. We strengthen and preserve families, support displaced people fleeing danger, and find safe, loving families for children who need them. Bethany is at the forefront of creating and implementing solutions to meet the growing needs of vulnerable children and families in the U.S. and around the world.

The Post Release Services (PRS), Case Manager is primarily responsible for Post Release Services (PRS) for Unaccompanied Children (UC) and families. This individual may be responsible for Home Study (HS) when program coverage is needed.

This individual will also be responsible for helping children and families with resource referrals, community connections, and case management services while utilizing trauma informed care throughout service provision.


Provide culturally and linguistically appropriate Post Release Services (PRS) and comprehensive case management services
Maintain a caseload in compliance with contract terms and agency expectations as defined by program supervisor
Effectively maintain case capacity and trending of all caseloads
Conduct home visits in accordance with contract requirements, when needed
Conduct the reunification process by performing home study assessments as needed
Perform resource referrals, community connections, and case management services while utilizing trauma informed care throughout service provision
Conduct assessments tailored to the clients needs, while working collaboratively with the program supervisor
Assess potential placements for unaccompanied children (UC), to include but not limited to interviews, outreach to family in home-country, and home study investigations
Complete and document all required reports, case notes, and case contacts in the appropriate database in accordance with the expected timeframes and requirements
Provide psycho-educational information, referrals, outreach, advocacy, and support to children and families
Provide family stabilization counseling and assist qualified unaccompanied children in accessing services provided through TVAP services
Develop and maintain positive networking relationships with community partners and resources for families
Refer and connect families to available resources on an on-going basis
Assess the safety and appropriateness of the placement on an ongoing basis using child welfare principles and social work best practices
Serve clients within the entire state of the respective location, as assigned
Participate in mandatory training requirements and ongoing trainings monthly and annually to meet all federal, state, and agency expectations
Attend weekly meetings with supervisor to consult on cases, and to review case plan and direction
Participate in peer to peer support opportunities within the branches for growth and sharing of innovation and case consultation within the sites
Keep abreast of community resources and refer families for support, as needed
Stay abreast of all agency, federal, and state regulatory requirements related to social services
Complete other duties as assigned.


Bachelor's degree in Human Services, Social Work or related field of study from an accredited college with at least two (2) years of case management experience in child and family services or at least three (3) years of case management experience in child and family services, family preservation, kinship care, or refugee and immigration fields in lieu of education
Bi-lingual English and Spanish
Demonstrated ability to service a difference group of clients, to include refugees or other minority families
Mature and stable judgment as well as sensitivity to various cultures and the unique history of refugees
Knowledge of state, community and agency resources for victims of abuse
Excellent verbal and written communication skills
Demonstrated clinical, therapeutic, and crisis intervention skills
Ability to work independently and exercise a high level of confidentiality
Computer and typing skills sufficient to perform essential job functions
Adheres to all agency and departmental safety procedures including reporting any unsafe practices, equipment, and environment, and takes an active role in correcting the unsafe practice, equipment or environment through proper notification channels
Active motor vehicle license and a reliable automobile with adequate insurance coverage
Successfully pass a TB test annually and document preference to receive or decline Hepatitis immunization
If direct contact with clients, proof of immunity to vaccine-preventable diseases is required
Pass a criminal history screen, including state and local child protection agency registries, and CANS check
Subscription to and integration of the agency Statement of Faith, Mission Statement, and Cultural Diversity Commitment.

We value and embrace the principles of diversity, equity, and inclusion; our culture is strengthened and our workplace is more dynamic. We are a global organization with multicultural staff, clients and stakeholders, so we strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work. More work remains, but we are deeply committed to honestly acknowledging and addressing the impacts of race and racism throughout the organization. This work can be uncomfortable and even painful, but we believe that the greatest challenges bear the greatest rewards.%3457200% %%service%%

Keywords: Bethany Christian Services, Framingham , Case Manager - Unaccompanied Minors Program, Executive , Framingham, Massachusetts

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