PROGRAM MANAGER
Company: The GEO Group, Inc.
Location: Framingham
Posted on: August 1, 2022
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Job Description:
Job DescriptionFacility: ISAP FRAMINGHAM NE, MA C- SITE Pay:
$75,000 - $78,775 annually Bonus (if applicable): potential 10% H:
NA This position is eligible to receive a Health & Welfare Benefit
Rate per hour on all hours paid up to 40 hours per week and not to
exceed 2,080 hours per year. Shift: Benefits: Employees working a
normal work week (30 hours or more) will enjoy a competitive
benefits package for an energized workforce with options for you
and your family including: ---Paid time off ---Paid
holidays---401(k) ---401(k) matching ---Health Insurance ---Dental
Insurance---Vision Insurance---Life Insurance ---Flexible spending
account---Health savings account---Tuition Reimbursement ---Reduced
tuition rates---Employee discount ---Employee assistance
program---Pet insurance---Disability Insurance---Paid training
---Other benefits availableEqual Opportunity Employer.Experienced
Program Managers-a world of opportunities awaits you! Are you
looking for the kind of opportunity that truly challenges you to
use the skills you've worked so hard to build? We can help! We are
looking for an Immigration Manager to fill the role of Program
Manager for the Intensive Supervision Appearance Program (ISAP).
This alternative to detention program aims to supervise individuals
who are navigating the U.S. immigration court system. In this
dynamic role, you will use your criminal justice background and
experience in case management to assist ISAP participants following
the guidelines of our Department of Homeland Security contract.
Utilizing a combination of face-to-face case management meetings,
electronic monitoring technologies and home visits to engage
participants and drive compliance you will ensure that participants
attend court hearings and comply with conditions set by DHS. This
is a great opportunity to continue building your career in criminal
justice, psychology and/or social work and case management. If you
are passionate about influencing positive changes in the lives of
others, this may be the right opportunity for
you!SummaryResponsible for operational and financial oversight of
an Intensive Supervision Appearance Program (ISAP) office in
compliance with contractual obligations. Maintains frequent and
timely communication with Department of Homeland Security (DHS)/US
Immigration and Customs Enforcement (ICE) representatives and with
community-based organizations. Primary Duties and Responsibilities:
Manages and directs all activity in the planning, development,
implementation, monitoring, and supervision of ISAP programs,
services and employees. Manages all employees assigned to an ISAP
office. Management responsibilities include interviewing, hiring
and training employees; planning, assigning and directing work;
appraising performance; rewarding and disciplining employees;
addressing complaints and resolving problems. Ensures that programs
function in a manner that satisfies contractual obligations.
Develops timely and accurate reports on the status of program
operations. Develops and implements strategies and action plans
that will enable the office to achieve its operational and
financial objectives. Serves as the local point of contact with the
DHS/ICE. Maintains frequent and productive liaison with the
DHS/ICE, including accurate and timely monthly reports, annual
reports and verbal and written notification of emergencies,
contingencies or unusual occurrences. Meets with DHS/ICE on a
regular basis to provide a management level review, assess program
performance and discuss and resolve problems. Maintains and
documents routine communications with staff, such as staff
meetings, to address program participants' service plans and
progress, and case specialists' daily schedules. Establishes and
maintains frequent and productive communication with key contacts
in community-based organizations to assure and maintain community
receptivity and support for ISAP. Evaluates, identifies and
describes contingencies for reducing potential community issues
focused on the program, facility locations, general public
opposition, or other issues that could mitigate the success of the
ISAP. Administers Security Plan for a specific office, including
daily operations, security contingencies, emergencies and
mitigation plans, security of Company and DHS/ICE employees,
Participants and the general public. Performs daily security check
of the office area. Ensures that all participant records are kept
in locked files to maintain confidentiality. Implements systems to
physically track and supervise all program participants.
Administers the Quality Control Plan, including performance of
monthly audits to evaluate program operations for compliance with
the Quality Control Plan and contract requirements. Ensures that
corrective action plans are implemented in a timely manner when
necessary. Manages program participant violations in conjunction
with Intensive Supervision Case Specialist. Oversees preparation of
documentation to acquire DHS/ICE direction and action if
disciplinary measures are necessary. Reviews and approves program
participants' service plans to ensure compliance with state
requirements and contractual obligations. Performs other duties as
assigned. Job Requirements Minimum Requirements Bachelor's Degree
in Sociology, Psychology, Social Work, Criminal Justice or related
field required. Master's Degree preferred. At least two (2) years
of case management experience in an Alternatives to Detention
immigration program is required. Two (2) years supervisory
experience in a similar position is preferred. At least two (2)
years of experience working with multi-cultural clients. Bi-lingual
Spanish preferred. United States Citizenship required. Must live in
United States 3 of the last 5 years (military and study abroad
included). Ability to pass a federal background check and obtain a
suitability determination. Valid State Driver's License and the
ability to safely operate a motor vehicle. Effective verbal and
written communication skills with employees, community contacts,
government officials and clients. Ability to interpret and
articulate rules, orders, instructions and materials. Ability to
compose reports. Demonstrated sound judgment and even temperament.
Ability to maintain self-control in stressful situations, such as
interpersonal confrontations or emergencies. Ability to defuse
hostile or unstable situations. Ability to deal tactfully with the
public. Attention to detail. Problem solving ability. Ability to
plan, organize and direct the work of others. Ability to deal with
multicultural contacts with sensitivity. Basic knowledge of
immigration laws, regulations and procedures. Basic computer
skills. Ability to interpret electronic monitoring messages and
daily summary reports. Ability to work with computers and the
necessary software typically used by the department. Working
Conditions: Encountered on a regular basis as part of the work this
job performs. Typical office environment. Some travel is required.
Must be available to DHS by a cellular telephone number 24 X 7.
Benefits As a Program Manager, you will be part of a stable,
established, and yet still growing organization with a great deal
of diversification, which will present you with a range of
different challenges. We value your hard work and professional
dedication and will reward you with a competitive compensation
package that includes full benefits. Your benefits will include:
Three (3) weeks paid time off Fifteen (15) paid holidays Medical,
Dental, and Vision coverage Term life insurance (includes spouse
and dependent) Accidental death and dismemberment insurance Short-
and long-term disability Flexible spending account 401(k)
retirement program with company match Stock purchase program
Tuition reimbursement Employee Assistance Program (EAP) Various
discount programs Theme park and attraction discounts Your world of
opportunities begins here! Apply today!
Keywords: The GEO Group, Inc., Framingham , PROGRAM MANAGER, Executive , Framingham, Massachusetts
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