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Product Manager

Company: Swanktek
Location: Framingham
Posted on: May 10, 2022

Job Description:

Job Title Product Manager(OMS) Location Framingham, MA Duration Full Time JOB SUMMARY What yoursquoll be doing The Product Manager (contractor) role is responsible for supporting several products in Clientrsquos OMS (Order Management System) domain. In this role, you will help develop and manage the Customer and Order Life Cycle supporting the definition of the end to customer experience and product strategies, requirements gathering, feature scoping, product roll-out, reporting, optimization, and continuous innovation in an agile environment. As part of this, you will develop detailed product featuresrequirements and implementation plans as well as monitor performance to gauge customer impact and technical performance. You will work with key business partners and development teams to bring new products and enhanced system functionality to life. Work with business and technology stakeholders to define business processes and requirements reflecting opportunities for superior customer experience Define and evangelize product visions translate vision into roadmaps and detailed execution plans Represent business and technical stakeholders in agile teams and sign off userenabler stories as done based on business and technical requirements. Maintain roadmaps including iterations break down large scale initiatives into user stories Elicit and analyze internal and external customer needs, opportunities, and gaps and translate into solutionsproduct features to deliver a world class furniture platform Map processes, identify process improvements, and influence team and stakeholders Document user requirements including launch and ongoing KPIs to monitor product health and ongoing business value Manage schedules and tasks related to all aspects of product development, launch, and enhancements Manage multiple tasks concurrently and work within tight deadlines to balance workload effectively What you bring to the table Strong collaboration skills as this role partners with business leaders to develop and implement strategic plans in line with the vision Sufficient technical depth and business acumen to identify risk of future issues Innovative mindset to surface and advocate for alternate approaches and solutions to business and technology challenges Effective communication with engineering teams to clarify requirements as well as with cross functional teams to understand and work through their dependencies Demonstrates effective communication and ability to influence all levels of management and stakeholders Creative problem solver ndash ability to analyze complex data and user requests into simple design approved solutions High energy, detail-oriented, and organized, with a strong ability to support multiple simultaneous initiatives in a fast-paced environment Extensively outward facing, with strong written and verbal communication, interpersonal, and follow-up skills Entrepreneurial mentality willingness to roll up the sleeves and do whatever is necessary to meet team goals Whatrsquos needed- Basic Qualifications Bachelors Degree or equivalent work experience 4 - 6+ years in a Product leadership role - experience eliciting, analyzing, and documenting requirements, authoring user stories and acceptance criteria, building process flows, and creating other associated artifacts to inform software engineers and the development needs Experience working in Retail, eCommerce, Order Management, third party andor legacy software application integrations Experience with Jira and Confluence Whatrsquos needed- Preferred Qualifications Working knowledge of databases and Microsoft Office products (Access, Excel, PowerPoint, Project, Visio, and Word) Experience collaborating with offshore and remote teams Experience with large scale modernization efforts

Keywords: Swanktek, Framingham , Product Manager, Executive , Framingham, Massachusetts

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