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Sr. Technical Engineer I

Company: Staples
Location: Framingham
Posted on: May 26, 2023

Job Description:

Staples is focused on our customer and our community. As a Sr. Technical Engineer I for Staples, you will join a team of consultants, engineers, and analysts tasked with designing, implementing and providing ongoing management of technology based solutions in support of the US Retail business unit. an extensive background in automating IT solutions for the purpose of zero touch implementations, solid scripting skills, experience with client management tools, application packaging, evaluating technology, understand management of systems in distributed environments, familiarity with data security standards in a regulated industry, be a jack of all trades, have an analytical mind to be able to solve complex issues and enjoys evaluating new technologies.
Our people are the heart of our success and we believe in collaboration, curiosity and continuous learning in all that we think, create and do. We are investing in our people and our stores, empowering our people to learn, grow and deliver. Come be a part of a team that's leading the way in a new era of working and living.
Key Deliverables:

  • Leads in the design and implementation of solutions to support operational and customer facing systems, i.e., retail point-of-sale, desktop PCs, server, kiosks and mobile devices

  • Script automate build processes and application installations for the purposes of zero touch implementations.

  • Advanced level experience creating operating system deployment task sequences, OS images and packaging applications for distribution via client management tools

  • Analysis, design, testing and deployment of Active Directory Group Policy Objects

  • Ability to research Windows platform based solutions that result in the hardening of systems for a more secure environment.

  • Possess the technical competency to research chronic system or delivery problems, make fact-based decisions and can lead a small project that removes or reduces these risks / issues

  • Experience with SAFe (Scaled Agile Framework) methodologies (PI Planning, Scrum, Kanban) and tools (JIRA) used to identify, prioritize, execute and measure work

  • Leads the evaluation of new hardware, operating systems, and infrastructure components

  • Provides 3rd level technical support for store retail technology including hardware and software

  • Provides technical guidance to Staples' retail business and IT organizations as required

  • Recommend areas where existing policies and procedures require change or where new ones need to be developed

    Get great perks.

    • Generous amount of paid time off and bonus plan

    • 401(k) plan with a company match, medical, dental, vision, life and disability insurance, and many more benefits

    • Associate store discount and more perks (discounts on mobile plans, movie tickets, etc.)

    • On-site, discounted childcare, fitness center and dry cleaners in Framingham, MA corporate office

      Essential skills and experience:

      • Bachelor's Degree or 10-12 years of equivalent work experience.

      • Minimum 10 years' experience managing and supporting Windows desktops - registry, profiles, services and components, file system and application compatibility in an enterprise environment

      • Minimum 7-9 years' experience working with endpoint client management tools including Microsoft System Center Configuration Manager (SCCM)

      • Minimum 5 years' experience creating / modifying Active Directory Group Policy Objects

      • Intermediate to Advanced proficiency with scripting languages - PowerShell, VBScript

      • Experience packaging applications - MSI, setup.exe, transforms (MST)

      • Strong troubleshooting and root cause analysis skills

        Preferred Skills & Experience:

        • Experience with Mobile Device Management platforms like VMWare Workspace One (AirWatch)

        • Working knowledge of PCI and PII requirements or experience working in a highly regulated industry such as Retail, Medical, Finance etc.

        • Experience with SDLC and/or Agile SAFe project methodologies

        • Experience with C#, .NET, Visual Basic or any other object-oriented programming language

          Want to learn more about Staples Stores? Visit for information and to learn about our career opportunities.
          Click to learn more about the employee benefits, programs and perks offered at Staples. (
          Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Keywords: Staples, Framingham , Sr. Technical Engineer I, Engineering , Framingham, Massachusetts

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