Vice President of Operations
Company: YMCA
Location: Attleboro
Posted on: July 1, 2025
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Job Description:
Lead daily operations, elevate programs, and inspire teams as VP
of Operations at the Attleboro Norton YMCA. Job Description The
Vice President of Operations is a key leadership role responsible
for the day-to-day management of the Attleboro Norton YMCA’s
Downtown Branch and the Pleasant Street Child Development Center.
Reporting directly to the CEO, this position ensures high-quality
operations across all departments, including Aquatics, Membership,
Youth Sports, Childcare, Facilities, and Health & Wellness. The VP
of Operations is a strategic thinker and hands-on leader, focused
on driving member satisfaction, program excellence, team
development, and operational effectiveness. Qualifications
Bachelor’s degree in business, nonprofit management, recreation, or
related field or equivalent experience. Minimum of 5–7 years of
progressive leadership experience in operations or program
management, preferably in a YMCA or similar nonprofit. Strong
supervisory and team development skills. Demonstrated success in
budget management and operational planning. Ability to engage
diverse stakeholders including staff, members, donors, and
community partners. Experience working with a Board of Directors or
volunteer committees is a plus. Proven ability to manage multiple
priorities with a high level of organization and follow-through.
Essential Functions Oversee and support daily operations at both
the Downtown Branch and Pleasant Street location. Lead department
directors and staff to ensure delivery of high-impact,
mission-driven programs and services. Develop and manage department
budgets in collaboration with the CFO and program leaders. Champion
a culture of service, accountability, and inclusion across all
operational areas. Ensure compliance with YMCA standards and local,
state, and federal regulations. Drive membership growth, retention,
and engagement through exceptional service delivery. Collaborate
with the CEO and Board on strategic priorities and deliver reports
and updates as needed. Serve as staff liaison to assigned Board
committees. Support association fundraising efforts through donor
stewardship, events, and campaign engagement. Represent the YMCA in
community meetings and initiatives to strengthen partnerships and
visibility. Other duties as assigned to support the overall success
of the YMCA.
Keywords: YMCA, Framingham , Vice President of Operations, Administration, Clerical , Attleboro, Massachusetts
